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Support

KLER is committed to the highest level of client satisfaction by being responsive to the needs of our users. We strive to have the best-in-class cannabis ERP software, but we realize questions may arise. The tools below can be utilized to provide resolutions to a myriad of circumstances that our users may encounter.

Self-Help Using Our Knowledge Base

Find the answers you need in our knowledge base. The articles are organized within the topic covered in the description, and include definitions and links to more in-depth articles.

Knowledge base

Knowledge Base

Support Desk – Submit a Ticket

If you are having technical issues with your software and are not able to find a resolution in the Knowledge Base, please use the link below to submit a Support Ticket.

Submit a Ticket

Support Desk

Live Online Help using TeamViewer

TeamViewer allows our support team to watch the screen of a remote PC via the Internet so that we can view and resolve any challenges together.

Download Teamviewer

TeamViewer

Hosting – Microsoft Azure Cloud

The primary hosting solution for KLER is Microsoft Azure, although we also have locally hosted and hybrid solutions available on request.

Azure Features

Azure

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